Resources
A strong understanding of how SNHD identifies and responds to outbreaks, and what you can do to set your facility up for success, can lead to better outcomes in an outbreak scenario. Use the resources on this page before an outbreak starts to learn more about the process and how you and your staff can be better prepared.
Outbreak Investigation Procedures
When reports of illness come in, the Southern Nevada Health District (SNHD) staff immediately take action with the ultimate goal of protecting the healthof Clark County residents and visitors.
Reports of illness come from three main sources:
- The public can report their illness directly to SNHD by using our illness reporting line (702) 759-1300 or through our online reporting form.
- Healthcare professionals who diagnose a reportable disease are required by law to notify SNHD staff.
- Other jurisdictions who identify an ill person who may have been exposed in or have contact in Southern Nevada will notify SNHD with the information.
Once received, Health District staff review each report of illness and look for trends. Staff will often conduct phone interviews to collect a food or location history, or to identify close contacts who may also have been exposed.
If a common event or location is identified among multiple reports, then Health District staff will conduct an environmental assessment at the shared site. The goal of the environmental assessment is to identify any potential routes of illness transmission at that location and to work with person in charge to implement corrective actions to prevent additional illness transmission. Health District staff may continue to follow up with the person in charge throughout the outbreak depending on the findings or on the extent of illness spread. Locations with SNHD permits may be closed, if necessary, to halt the spread of illness.
SNHD staff is dedicated to working with the community and the persons in charge of the outbreak location to quickly identify and halt the spread of illness.
Food Safety Culture
Food Safety Culture refers to the attitudes, beliefs, practices, and values that are held by a restaurant’s staff around food safety. A strong food safety culture may help prevent outbreaks. The resources in this section are based off of research findings from focus groups and industry surveys. Use these resources to learn how to improve the food safety culture in your facility now, to help prevent outbreaks in the future.
Disease Statistics
In order to identify an outbreak, it is important to monitor the amount of illness within the community. When the number of sick people increases above normal, public health professionals work to control and prevent the spread of illness until the outbreak is over.
How to Report Illness
If you suspect you have food poisoning from a local restaurant, deli, or caterer, the Southern Nevada Health District wants to know about it, even if you aren’t sure what caused it. The Health District depends on reports from community members just like you, and then our professional staff will review all the reports we receive and look for trends so that we can investigate further. It is important that you provide a brief food history and leave your contact information. The Health District is required by law to keep your information confidential, and we take that very seriously.
Here is a how to report your foodborne illness:
- If you think that you got sick from a pre-packaged item you bought at a grocery store, please call the FDA at 1 (510) 337-6741.
- If you think you got sick from meat that you bought at a grocery store and prepared at home, please call the USDA at 1 (800) 535-4555.
- If you think that you got sick from a local restaurant, deli, or caterer, you can notify SNHD one of two ways:
- Call us at (702) 759-1300.
- Fill out a report online through our Foodborne Illness Complaint Form
Health Topic: Foodborne Illness – Follow this link for details on the reporting process and for answers to frequently asked questions about foodborne illness.